What is My Aged Care?
My Aged Care help you access aged care services and information in Australia.
My Aged Care is the first point of contact to find out about services that can support you, if you are 65 years and over, or 50 years for Aboriginal and Torres Strait Islander people.
How do I make a referral?
From the 1 August 2016, referrals to access a Merri Health aged care service, will need to go through My Aged Care. Call My Aged Care and tell them you want Merri Health as your preferred provider. They will then arrange an assessment for you.
- Call My Aged Care on 1800 200 422.
Let them know you want to arrange a referral to Merri Health.
What services are affected by My Aged Care?
Call My Aged Care to refer to the following services:
Health services
- Podiatry
- Physiotherapy
- Exercise physiology
- Dietetics
- Occupational therapy
- Restorative care
- Exercise groups
- Speech pathology
Wellness at Home - Home care packages
Support to help frail older people who have complex or changing care needs, to stay living in their home and community for longer. This service is known as home care packages.
Social groups
Social groups were known as centre-based planned activity groups.
Northern respite services
How can I contact My Aged Care?
Call My Aged Care on 1800 200 422. Let them know you want to arrange a referral to Merri Health.
If you are having problems making a referral to us, call 1300 637 744 (MERRI H) and press 3 for aged services, if you are 65 years or older, or an Aboriginal and Torres Strait islander 50 years or older.
I want to talk to someone at Merri Health about your services. Who can I call?
Call 1300 637 744 (MERRI H).
Charter of care recipients - rights and responsibilities for home care