Occupational therapy


Making it easier for you to do daily activities, safely and independently.

What is it?

Occupational therapists work with you so that you can do daily tasks, safely and independently like showering, dressing, cooking, cleaning, and things that make you happy like playing cards, gardening,  craft, and seeing family and friends.

You will work together to decide what is important and we will put strategies in place, like modifying your home or installing equipment. Click here for more information

Who can use this service?

Anyone 65 years and over (50 years for Aboriginal and Torres Strait Islander people)

If you're 64 years and under, see our Health Services page.


There is a fee for this service. 

Check our fees here.

Do I need a referral?

Yes. You will need a referral from My Aged Care who will carry out an assessment.

A doctor or health professional can refer you to My Aged Care. See 'Make a booking'.


An occupational therapist will visit you at home.

See all Merri Health locations.

Make a booking

Call My Aged Care on 1800 200 422. Tell them you want Merri Health as your preferred provider.

Your doctor or health professional can also complete this online form.

More information

What is My Aged Care?

My Aged Care is the main entry point into the aged care system in Australia.

When you call them, tell them you want Merri Health as your preferred provider. My Aged Care will then arrange an assessment for you.

I need help calling My Aged Care

If you have a hearing or speech impairment, call the National Relay Service on 1800 555 677 and ask to be connected to 1800 200 422.

I need an interpreter to call My Aged Care

If you need an interpreter, call the Translating and Interpreting Service on 131 450 and ask to be connected to 1800 200 422.

Where can I get more information about this service?

Call 1300 637 744 (MERRI H). We can help you with information about eligibility for services and advice on which service will help you with your needs.

Frequently Asked Questions

How can an occupational therapist help me?

They can:

  • Help by recommending changes around your home to better support you, like installing rails or ramps
  • Set up equipment like a shower chair or pressure cushion
  • Identify risks that may result in a fall. This can include advise and education, home safety checks and referrals to other agencies
  • Teach you how to do a task differently so you can save energy and/or be safer
  • Teach you how to use special equipment to do what you want to do
  • Help you to adapt to changes that happen due to ageing 
  • Assess you for a wheelchair or scooter so you can move around your home or community

My parents are getting older and need help to shower and get dressed. How can an occupational therapist help them?      

An occupational therapist can visit your parents at home to identify areas of difficulty. The occupational therapist may ask your parents to demonstrate how they step in and out of the shower or the bath, and the tasks they do whilst showering and dressing. From this observation and discussion with your parents, the occupational therapist may suggest modifications to the shower/bath to improve safety, may suggest the use of equipment to improve safety and conserving of energy, and may suggest alternative techniques to complete a task. 

Do occupational therapists install rails? 

After completing a home assessment, the occupational therapist may recommend the installation of rails and their location to help with minimising the risk of falls in areas with steps, the shower or toilet. The occupational therapist does not install the rails but can link you with services that can.

Can an occupational therapist organise a wheelchair for my parents? 

An occupational therapist is able to work with your parents to organise a wheelchair. There are many different wheelchairs available depending on your circumstances. For example, there are wheelchairs for community outings or wheelchairs for everyday activities.  The occupational therapist can work with your parents to identify appropriate wheelchair options, trial wheelchairs and explore funding options.

This service is funded by the Australian Government Department of Health. Visit the Department of Health website for more information.

Although the funding for this service has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.