Published Mar 20 2020
Updated: 28 Sep 2020
Due to COVID-19, some Merri Health services are on hold until further notice.
The Coronavirus, now referred to as COVID-19 is a serious and highly contagious virus. This temporary measure has been put in place to ensure safety and wellbeing for all.
Our dental team is now seeing clients for non-urgent dental services, including examinations, routine fillings, extractions and denture care. Some procedures are currently on hold as they are not safe to do at this time. We are prioritising those who have had dental treatment postponed during the Stage 4 lockdown. Emergency dental care will continue.
If you have any questions about your treatment or care, get in touch with our team.
Mental health group activities
These groups are currently on hold until further notice. Intake is still open. Email: Intake.CMH@merrihealth.org.au
Our centre-based and leisure centre groups are on hold until further notice.
We are currently delivering one-on-one support for participants and are also working towards developing telehealth support, such as over-the-phone and video conferencing options where appropriate.
Cardiac and respiratory support groups (HARP)
Centre-based groups are currently on hold until further notice, however we have started offering over-the-phone and online support.
Allied health and therapy services
Instead of seeing you face-to-face for your appointment at our sites or in your home, your health professional will contact you via phone on the date of you appointment (or earlier) to talk with you about your health needs and how best to support you.
This change ensures we can continue to provide you with care without putting you and others at risk.
Aged social support groups
These groups are currently on hold.
Participants are currently being supported over-the-phone and we are running groups via video conferencing. Participants also receive weekly care packs. Click here to read about how we're supporting our aged clients.
If you have questions, call (03) 9386 3575.
NDIS allied health, MerriKids and support coordination services are temporarily running via telehealth. Telehealth is when health care and related processes like education, are delivered over-the-phone or using video conferencing.
We are still able to do face-to-face sessions if there is a high/urgent need. Our team will work with you to decide what is best so you can continue with your NDIS plan.
To access NDIS services using telehealth, call 1300 637 744 or email NDIS@merrihealth.org.au
Living Well, Ageing Well
Our Living Well, Ageing Well groups are currently running via telehealth. Telehealth is when health care and related processes like education, are delivered over-the-phone or using video conferencing.
Clients impacted by these temporary measures have been contacted. We are closely monitoring their health and wellbeing and where possible, other support systems have been put in place.
If you are aged 50+ and experience anxiety and/or social isolation, get in touch with our Living Well, Ageing Well team. If you are 65+, get in touch with our Stepped Care program. Our teams will identify how we can best support you during this time.
Our drop-in support is also available as over-the-phone support, Monday to Friday between 1pm and 3pm. Call 1300 637 744 to access.
Merri Health continues to work closely with the Department of Health and Human Services, the Victorian health sector, the Commonwealth Department of Health and the Victorian Chief Health Officer, to respond appropriately to COVID-19.
If you have any questions or concerns, call 1300 637 744 or email firstname.lastname@example.org.