We're here for carers

Carer Gateway are amazing. Most of the people I’ve spoken to have got lived experience, and it’s really made a difference. Pick up the phone and give them a call. Don’t wait!

Kellie, carer to her parents, daughter and grandson.

Being a carer can be rewarding – and challenging.

You might struggle to balance work, family, or study. Finding time for yourself while caring for a family member, partner or friend with a disability, medical condition, mental illness or who is elderly can be difficult.

Carer Gateway is here to help.

Wherever you are in Victoria, we can support you with counselling, planned or emergency respite, targeted financial support, connecting you with other carers, advice and more.

Carers share their experience with Carer Gateway. Watch the videos below.

Call 1800 422 737, Monday to Friday, 8am to 5pm or request a call back here and find out how we can help you.

Vicky and John Carer Gateway
We're here for carers

Everyday heroes who reached out to Carer Gateway | 30 second clip

More from everyday heroes who’ve reached out to Carer Gateway | 60 second clip

Hear more from carers and staff about how Carer Gateway can help | 3 minute clip

Hear the stories of Victorian carers

Menoz: "Carer Gateway has given me more confidence to be his carer"

Kellie: “Most of the people I’ve spoken to have got lived experience, and it’s really made a difference.”

Chelsea: "Pick up the phone. Call them. You have nothing to lose."

Karola: "Carer Gateway has helped us access services, and that has benefited us."

Vicky: "They have been valuable to me to talk about things on a day to day basis."

Gabby: "Carer Gateway has given me the resources to be able to provide care."

Behind the scenes

Jason works with FamilyCare, the Carer Gateway outlet dedicated to supporting Goulburn Valley’s carers.

Laura from Uniting believes the key to success is to identify the specific needs of the carer.

Rajat’s team from the Ballarat Health Service say they aren’t there to save carers, but to give them the tools to improve their care situation.