Coronavirus, COVID-19 – advice for Victorians


Published Jan 14 2021

Updated 29 March 2021

Merri Health is closely monitoring COVID-19 changes in Victoria and following COVID-safe practices at all our sites and offices to ensure the health and safety of our clients and staff.

Merri Health service changes

Most of our services and face-to-face groups have now resumed. Many services are also available via telephone (telehealth). There are changes to some of our services to ensure safety and wellbeing for all.

Stay up-to-date by clicking here. This page is regularly updated.

Check-in and health screening 

In order to maintain a high level of safety and care for everyone; clients, visitors and employees at all Merri Health sites will be asked to complete a quick health screening during the COVID 19 pandemic. This will include a fever check.

A unique QR Code check-in is available across all Merri sites. If you are unable to use a QR Code, we also offer a paper sign in/out sheet.

Face masks

Face masks must be worn by clients and staff at all Merri Health sites in line with current Victorian Government regulations. Please bring a mask with you to appointments. Merri staff will provide clients with a mask if they do not have one.

Getting tested

If you are feeling unwell or have any cold or flu symptoms, it is important to get tested and isolate until you have your results. Please do not attend Merri Health sites if you are unwell.

To find out where to get tested, click here.

Click here to access translated resources.

Feeling unwell?

If you think you have coronavirus (COVID-19) or have questions, call the 24-hour coronavirus hotline on 1800 675 398.

Stay COVID-safe

  • Wear a face-mask
  • Maintain a physical distance of 1.5 metres.
  • Cough and sneeze into a tissue or your elbow.
  • Wash hands with soap or use hand sanitiser regularly
  • Get tested if you have any cold or flu-like symptoms