If you need support or advice for an older person experiencing abuse or harm, reach out to these helplines.
In an emergency, call the police on triple zero (000)
The police should be involved if there is an immediate risk of physical harm to an older person.
Helpline, information and support including case management for abuse of older people.
Family violence risk assessment, safety planning, and referrals.
- Call or drop in, Monday-Friday 9:00am-5:00pm
Support and advocacy related to aged care services, including abuse occurring in aged care.
- Call 1800 700 600, Monday-Friday 9:00am-5:00pm
1800 Elder Help
National helpline for abuse of older people. Redirects to local service.
- Call 1800 353 374
If you are outside Victoria and have experienced, witnessed, or suspect elder abuse
The National Elder Abuse phone line (1800 ELDERhelp) provides information, support and referrals.
- Call 1800 353 374
This initiative is funded by the Victorian State Government.
