Carer Coach

CARER COACH

Full-time, Fixed Term 12-month contract

Come and join a strong, passionate and supportive Carer Coach team and provide health support in our local community.

Amazing flexible working from home arrangements available.
This is a full time, fixed-term contract that is valid for 12 months from the commencement date.
Travel to other Merri Health sites required for in-person counselling sessions.
Generous salary packaging purchased leave and flexible work arrangements available.

Your new organisation

At Merri Health, we strive to enrich diverse communities through the provision of quality health care and support services. A career at Merri will see you contributing to a culture that affects change for our clients and the wider community. We are committed to supporting the talent and skills of our employees because we know their capability is the key to our success.

Your new role

The Carer Coach supports carers to improve their health and wellbeing through in-person carer coaching, following a coaching facilitating framework.

Carer Coaches will deliver up to six sessions of coaching through a variety of modes, including face-to-face, telephone and online.

You will be responsible for

As a Carer Coach you will be responsible for:

Provides in-person coaching to carers in line with the Carer Gateway Carer Coaching Service design and guidelines.
Undertakes coaching exploration underpinned by a facilitated coaching process in collaboration with the carer.
Applies a reflective practice approach that assists carers in building wellbeing, self-development and self-care strategies with the aim of fostering wellbeing and resilience.
Undertakes goal exploration, SMART goal setting and reflecting / reviewing goals in collaboration with the carer
Meets targets and KPIs as directed by the Team Leader.
Undertakes awareness raising through information provision to carers to assist them in navigating community services and supports.
Effectively manages a coaching client case load.
Maintains comprehensive and up-to-date records and case notes in the client management system.
Adheres to policy and procedures to ensure best practice approaches are implemented in supporting carers.

To succeed in this role you will have

To be successful with Merri Health Carer Services you will go above and beyond to achieve great results for our clients, the organisation and yourself. We’re looking for individuals with:

Tertiary qualifications in social work or equivalent discipline or minimum 3 years experience in related field.
Sound understanding of coaching principles and approaches including wellbeing coaching, motivational interviewing, solution focused coaching and person centered approach.
Experience delivering coaching in the community/health sector.
Sound knowledge of the community care sector.
Excellent organisational, problem-solving, interpersonal and communication skills.
Proficiency in the use of information and communication technologies
Knowledge of issues impacting carers from Indigenous, CALD and LGBTIQA+ backgrounds and ability to speak a relevant community language.

What we offer

We offer a diverse, inclusive and flexible environment which encourages you to bring your whole self to work. As the successful applicant you’ll be joining an organisation where you will be supported to grow, learn and develop your skills to reach your potential.
You will also have access to generous salary packaging, purchase leave and flexible work arrangement options.

To learn more about what we offer please visit our work for us page.

HOW TO APPLY

Please start by reviewing the attached Position Description and take a few minutes to learn more about us on our website.

If you have any questions, or if you are ready to apply, please send your CV and queries to;

Cassandra Allen,

TEAM LEADER, Counselling and Coaching • Carer Services at: cassandra.allen@merrihealth.org.au

Applications close 15/04/2024

What else do I need to know

At Merri, diversity and inclusion is critical to everything that we do, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the communities that we work in. No matter how you identify, we encourage people from all backgrounds, abilities and identities to apply for our roles.