Vacancy: Victims Support Worker

Your new organisation

At Merri Health, we strive to enrich diverse communities through the provision of quality health care and support services.  A career at Merri will see you contributing to a culture that affects change for our clients and the wider community.  We are committed to supporting the talent and skills of our employees because we know their capability is the key to our success. 

Your new role

As part of the Victims Assistance Program at Merri Health, you will be responsible for:

  • Provision of intake, information and referral service for the Northern and Hume VAPs
  • Provision of practical support and casework including, assessment, case plan development, advocacy, education, referral and allocation of brokerage funds
  • Liaison with internal and external services to maintain relevant links and networks to strengthen services to victims of crime

Based at our Chifley Drive site, this is a full-time position offered on an fixed term basis until June 2020, with the possibility of extension. To be considered for this position, applicants must have the right to work in Australia.

What you’ll need to succeed

To be successful with Merri you will go above and beyond to achieve great results for our clients, the organisation and yourself. We’re looking for individuals with:

  • Tertiary Qualification in Social Work or other related discipline
  • Demonstrated experience and skills in information provision, intake, risk assessment and referral
  • Proven experience in Casework and/or Case Management
  • Knowledge of basic counseling, utilizing a variety of intervention methods and the development of on-going support structures
  • Demonstrated understanding of the needs, issues and sensitivities of people from culturally and linguistically diverse backgrounds
  • Highly developed interpersonal, oral and written skills

What we offer

An exciting opportunity exists for a suitably qualified and experienced Intake Worker to join our Victims Assistance Program (VAP), which provides a range of services to clients that have been affected by violent crime in the Northern Metropolitan & Hume regions, funded by Department of Justice & Regulation. In addition be part of a supportive and highly skilled team, where you can enjoy excellent benefits and opportunity for training and professional development.

We offer a diverse, inclusive and flexible environment which encourages you to bring your whole self to work.  As the successful applicant you’ll be joining an organisation where you will be supported to grow, learn and develop your skills to reach your potential.

What you need to do now

Start by reviewing the attached position description. If this peaks your interest, take a few minutes to learn more about us on our website.  If you have any questions, please contact Jacqueline Milburn, Team Leader Intake & Response on (03) 9495 2543 or

When you’re ready to apply, please email your CV,statement addressing the key selection criteria, and covering letter to

Applications close 5pm 17 June 2019.

Please note that due to the volume of applications received, only shortlisted candidates may be contacted.

What else do I need to know

Successful applicants will be required to have a current National Police Check and, if relevant to the position, a Working with Children Check, Disability Worker Exclusion Scheme Check and full Drivers Licence.

Merri Health is an equal opportunity employer and is committed to ensuring a safe environment for children and young people. We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse, the GLBTIQ community and those living with a disability to apply.