Senior Support Administrator - Consortia

  • Permanent Part Time (0.8FTE)
  • flexible work arrangement with some working from home
  • Generous salary with ADO/RDO, salary packaging, purchased leave schemes

Join one of Victoria’s biggest community health providers, renown for its great work culture. Make a real difference to the lives of carers through coaching them through challenges.

Your new organisation

At Merri Health, we strive to enrich diverse communities through the provision of quality health care and support services.  A career at Merri will see you contributing to a culture that affects change for our clients and the wider community.  We are committed to supporting the talent and skills of our employees because we know their capability is the key to our success.

You new role:

The Senior Support Administrator - Consortia, will provide high-level administrative support to the State Manager, Carer Gateway for the effective oversight of the consortia partnership and the effective oversight of the delivery of the Carer Gateway program. This support includes the drafting or coordination of quality briefs and correspondence and liaison with key internal and external stakeholders.
The role will be responsible for managing administrative components of stakeholder relationships, and responding to information requests.
The position will also work closely with Merri Health and Carer Gateway Leadership teams to ensure timely delivery of all priorities and will support the coordination and development of materials for the State Manager, Carer Gateway to ensure adequate preparation for all meetings, events and associated activities.
The Senior Support Administrator - Consortia is required to display a high level of discretion, independent judgment and professionalism, regularly interacting with internal and external stakeholders as well as dealing with confidential and sensitive issues and documentation.
The role will also work collaboratively with other administrator support roles within the Carer Gateway and Merri Health to achieve expected priorities.

You will be responsible for

• Anticipate, organise and coordinate work flow through email and diary management for the State Manager, prepare and manage all correspondence, meetings, take minutes at key meetings and liaise with all Carer Gateway partners and staff;
• Assist the State Manager in implementing new initiatives and projects;
• Attend meetings, monitor items requiring action by the State Manager, manage and / or support execution of those items as appropriate within expected timeframes;
• Arrange and support travel, accommodation, expenses, filing and all administration duties as directed;
• Process expenses and accounts payable requests for the State Manager, including reconciling corporate credit card in accordance with organisational policy;
• Coordinate internal and external meetings, including steering groups, committees and off site events;
• Collate relevant papers and materials, prepare high level PowerPoint presentations, and undertake research to support meetings and public engagements to a very high standard and in a timely manner;
• Help coordinate speaking engagements and invitations by liaising with Communications staff to prioritise opportunities and make recommendations for attendees to ensure adequate Carer Gateway representation. Handle invitations and liaising with staff to attend and be briefed as needed;
• Support other administrative tasks for the Carer Gateway through close collaboration with other administrator roles within the program.

To succeed in the role you will have:

• Minimum 3 years’ experience in working directly with senior management in an administrative capacity;
• Tertiary qualifications in administration or a related discipline;
• Resourceful team-player, who is comfortable working in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, and efficient;.
• Highly developed interpersonal and strong stakeholder management skills;
• Ability to be organised and structured;
• An Excellent ability to manage multiple projects simultaneously and prioritise competing demands;
• A commitment to continuous quality improvement to add value, improve and enhance processes and procedures;
• Exceptional communication skills including high level written skills for a range of publications and audiences;
• Strong negotiation and problem solving skills.
• Experience within a community sector organisation is desirable;
• Proven ability to establish, lead, monitor and evaluate projects;
• Understanding of the role, needs and concerns of carers.

What we offer

We offer a diverse, inclusive and flexible environment which encourages you to bring your whole self to work.  As the successful applicant you’ll be joining an organisation where you will be supported to grow, learn and develop your skills to reach your potential.

Merri Health also supports its employees with other benefits such as:
-Information and advice on work/life balance
-Leave options including Purchase Leave Scheme, ADO/RDO arrangements, Parental Leave and recognition of prior service
-Proactive approach to employee health and wellbeing including wellness programs and initiatives, ergonomic assessments, free flu vaccinations and Employee Assistance Program
-Training will be provided to the successful applicant to undertake the requirements of this role.
-Employee partnerships including discounted movie tickets, discounted membership for Coburg Leisure Centre and discounted BUPA Health Insurance

What you need to do now

Start by reviewing the attached position description. If this peaks your interest, take a few minutes to learn more about us on our website. If you have any questions, contact Heleni on 94952530 or When you're ready to apply, email your CV and cover letter to 

Applications close 13/10/22.

What else do I need to know

Preferred candidates will be subject to comprehensive reference and pre-employment background checking conducted by Merri Health prior to an offer of employment, including criminal record history check, NDIS worker screening and other employee screening and credential checks as determined by the position description.

All candidates must have the right to work in Australia. Merri Health is an equal opportunity employer and is committed to ensuring a safe environment for children and young people.

We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and/or Torres Strait Islander, Culturally and Linguistically Diverse, the LGBTIQA+ community and those living with a disability to apply.