Clinical Practice Advisor

  • Permanent Full Time
  • flexible work arrangement with some working from home
  • Generous salary with ADO/RDO, salary packaging, purchased leave schemes

Join one of Victoria’s biggest community health providers, renown for its great work culture. Make a real difference to the lives of carers through coaching them through challenges.

Your new organisation

At Merri Health, we strive to enrich diverse communities through the provision of quality health care and support services.  A career at Merri will see you contributing to a culture that affects change for our clients and the wider community.  We are committed to supporting the talent and skills of our employees because we know their capability is the key to our success.

You new role:

This is a recently created role and an exciting opportunity for the right applicant to take ownership of it. If you are passionate about leading and facilitating practice development, this is the role for you. Your initiative and drive will ensure that the Carer Gateway program is supported to deliver consistent and high quality services to support carers who interact with the Carer Gateway.

The position is located in Preston, minutes away from Northland Shopping Centre and public transport. It has ample, free on-site and off-street parking. Hybrid working arrangements can be negotiated and salary packaging is also available.

To increase support for carers, the Commonwealth government engaged with stakeholders over several years to re-design services and as a result it has developed the Integrated Carer Support Service (ICSS) model - known as the Carer Gateway - which is designed to reduce carer stress, increase resilience, and help carers plan for the future. In Victoria, Merri Health is the Lead Agency of a consortia of partner organisations delivering the Carer Gateway across the state.

Working within the Quality team, the Clinical Practice Advisor is a key support to the development of high quality service delivery practices across the state to ensure all carers experience consistent and safe practices.

The role works effectively with Merri Health and its consortia partners to develop and maintain state-wide practice protocols that are aligned with the Carer Gateway service model. It coordinates and facilitates Communities of Practice, and delivers training and development to ensure carers receive appropriate support while also achieving targets and goals established by the Commonwealth Government and the consortia.

You will be responsible for

  • Becoming the lead, licenced trainer for the Carer Star assessment tool.
  • Developing, documenting and maintaining best practice procedures, practice manuals and work instructions.
  • Utilising reflective practice, well being and peer support models to create an inclusive learning environment.
  • Creating and implementing a training strategy in consultation with consortia partners and conduct training and education sessions in line with funding requirements, needs and requirements of staff across the consortium.
  • Undertaking reviews, audits, and compliance meetings and reporting to the Coordinator to ensure Carer Support Planners across the consortia are completing Carer Star assessments and reviews in line with timeframes outlined in Carer Support Planning guidelines and practice is aligned with principles outlined by the Carer Star Framework.
  • Supporting the delivery of Carer Star introductory and refresher training to Carer Support Planning workers across the consortia.
  • Facilitating the Communities of Practice for In Person Peer Support Champions/Facilitators, Carer Support Planners and Coach Champions.

To succeed in the role you will have:

  • Tertiary Qualifications in Social Work, Psychology or equivalent related field.
  • Demonstrated experience in the development of clinical or educational frameworks, or similar.
  • Demonstrated knowledge and understanding of the community care sector, including the complex challenges faced by carers of people with a disability, chronic illness, mental health condition and the aged.
  • Excellent organisational and interpersonal skills, e.g. problem solving, written and verbal communication and planning skills.
  • Ability to negotiate and advocate with a wide range of health and community support agencies and create/maintain effective partnerships.
  • Experience in child protection/ family violence/ mental health.

What we offer

We offer a diverse, inclusive and flexible environment which encourages you to bring your whole self to work.  As the successful applicant you’ll be joining an organisation where you will be supported to grow, learn and develop your skills to reach your potential.

Merri Health also supports its employees with other benefits such as:
-Information and advice on work/life balance
-Leave options including Purchase Leave Scheme, ADO/RDO arrangements, Parental Leave and recognition of prior service
-Proactive approach to employee health and wellbeing including wellness programs and initiatives, ergonomic assessments, free flu vaccinations and Employee Assistance Program
-Training will be provided to the successful applicant to undertake the requirements of this role.
-Employee partnerships including discounted movie tickets, discounted membership for Coburg Leisure Centre and discounted BUPA Health Insurance

What you need to do now

Start by reviewing the attached position description. If this peaks your interest, take a few minutes to learn more about us on our website. If you have any questions, contact Heleni on 94952530 or When you're ready to apply, email your CV and cover letter to 

Applications close 13/10/22.

What else do I need to know

Preferred candidates will be subject to comprehensive reference and pre-employment background checking conducted by Merri Health prior to an offer of employment, including criminal record history check, NDIS worker screening and other employee screening and credential checks as determined by the position description.

All candidates must have the right to work in Australia. Merri Health is an equal opportunity employer and is committed to ensuring a safe environment for children and young people.

We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and/or Torres Strait Islander, Culturally and Linguistically Diverse, the LGBTIQA+ community and those living with a disability to apply.